Accessibility Statement for www.dim.com
This accessibility statement applies to the online shop located at the website www.dim.fr, published by DIM France SAS, a société par actions simplifiée organized under the laws of France, with registered offices at 2 rue des Martinets, 92500 Rueil-Malmaison, France, registered with the Registre du commerce et des sociétés of Nanterre under number 334 225 096 (“DIM”).
On the website www.dim.com (the “Service”), DIM sells apparel products to consumers with a delivery address in France. To facilitate this, we provide detailed information about each product. When users decide to purchase a product, they must follow a specific purchasing process, which is outlined step by step online.
This statement aims to inform visitors to our website of the measures DIM has taken to support its accessibility, ensuring better user experience. Specifically, this Statement applies to the portions of the Service covered by the European Accessibility Act (Directive (EU) 2019/882) (“EEA”) and any national implementation.
Measures to support accessibility of our Service
The Service offers users a variety of features that support accessibility, including:
1. Our Service is designed to ensure ease operation
- Keyboard controllability - The Service can be controlled only by the keyboard (i.e., without a mouse)
· User-friendly navigation - Interactive elements, surrounded by a visual outline whenever they are focused, are navigable using the keyboard.
- Customizable settings - Our Service offers options for users to personalize settings, such as adjusting UI elements like font size, colors, and spacing to suit their needs.
2. To make it easier for users to perceive content on our Service, we have implemented the following measures :
- Text spacing - The design maintains appropriate text spacing (not below -1px).
- Text resizing - text remains readable even at significant enlargement (e.g., 200%) without loss of content or functionality.
- Contrast of text - sufficient color contrast (min. 4.5:1 for normal text, 3:1 for large text)
- Multimedia content - alternative formats are provided where applicable; we provide images that are not purely decorative with alternative text descriptions in plain language.
3. To ensure that our Service is understandable, we have implemented the following measures
- Consistency – The interface user enables consistent control across pages
4. Our Service is robust
- Assistive technologies compatibility - Using standard-compliant HTML and CSS ensures content can be interpreted by different browsers and assistive tools ; Accessible Rich Internet Applications (ARIA) roles and attributes improve the accessibility of dynamic and complex interface elements.
- Cross-Device and Cross-Browser Testing: We regularly test our pages across major devices and browsers to ensure consistent accessibility. Our e-commerce team is also continuously updating and reviewing image alt text to enhance accessibility for users relying on screen readers.
Report barriers, feedback and contact information
Have you noticed any barriers to accessing content on our websites? If so, please feel free to contact us. Comments, requests for information in alternative formats, or suggestions for improvement may be transmitted by:
- E-mail to serviceclient@DIM.fr
- By telephone to +338 06 14 00 66 (cost of a local call from a fixed-line in mainland France)
- By postal mail addressed to the address mentioned at the beginning of this statement.
The competent supervisory authority is the Consumer and Fraud Protection authority (Direction Générale de la Concurrence, de la Consommation et de la Répression des Fraudes, “DGCCRF”), 59 boulevard Vincent Auriol, 75013 Paris, France.
Statement accuracy and updates
This accessibility statement has been prepared with the utmost care and is regularly updated to meet current requirements and standards.
However, errors cannot be completely ruled out. If you find any errors in this statement or experience accessibility barriers, please let us know by contacting us as mentioned above.
This statement was last updated on 11/27/2025.
